7fb FAQ — Common Questions & Detailed Answers

No, each person may only open one account. If multiple accounts are found under the same individual, all accounts may be suspended and balances forfeited. Please use 7fb responsibly.

Login page Click the "Forgot Password?" option. Enter your registered mobile number or email and an OTP will be sent to you. Use the OTP to set a new password. The whole process takes under 3 minutes.

Yes, once logged in you can update your email, mobile number, and password from your profile settings. To change your name, you may need to contact our support team.

For large withdrawals, identity verification may be required. Simply submit a photo of your National ID (NID) or passport to complete the process. Verification is typically completed within 24 hours.

The minimum deposit is ৳500, and the maximum limit varies by payment method. With bKash and Nagad, you can deposit up to ৳50,000 per day. Higher limits apply for VIP members.

First, wait 10–15 minutes. If the issue persists, send your transaction ID and a screenshot to support@7fb.wine. Our team typically resolves issues within 30 minutes.

7fb does not charge any deposit fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction charges in line with their policies.

The minimum withdrawal is ৳500. Your daily withdrawal limit is determined by your account level. VIP members are eligible for higher withdrawal amounts. For more details, Rewards page View.

If it takes more than 1 hour, contact support@7fb.wine with your withdrawal ID and amount. If your withdrawal is on hold, it may be due to unmet bonus wagering requirements — complete those first before trying again.

Withdrawals can only be made to a mobile banking account registered in your own name. For security reasons, transfers to third-party numbers are not permitted.

To withdraw a bonus, you must place a certain amount in wagers — this is known as the wagering requirement. For example, a 5x wager means you need to bet ৳5,000 to withdraw a ৳1,000 bonus. Requirements vary by bonus.

A percentage of your total weekly losses is returned to you as cashback. Your cashback rate depends on your account level and activity. For more details, On the Rewards page View.

Share your referral code with a friend. When they register and make their first deposit using your code, you'll receive a referral bonus. You can find your referral code in your profile settings.

Most bonuses must be used within 7 days. The validity period for each bonus is stated in the bonus notification. Once expired, the bonus is automatically cancelled.

With live betting, you can place wagers in real time while a match is in progress. Odds change moment to moment, so make quick decisions and bet at the right time. Keep your internet connection stable.

Yes, 7fb is fully mobile-optimized. You can play all games from your browser or the 7fb app. To download the app, App Page View.

Yes, 7fb uses a certified Random Number Generator (RNG). All games are independently audited by third-party verifiers. Results are completely random — with no room for manipulation.

Go to the "Security" section in your profile settings, where you'll find the option to enable 2FA. Set it up using mobile SMS or an authenticator app. Once activated, you'll need to enter an additional code each time you log in.

Always access 7fb directly at 7fb.wine. Do not click on unknown links or links sent via SMS. 7fb will never ask for your password by SMS or email. If you notice anything suspicious, report it to support@7fb.wine.

7fb offers deposit limits, session time limits, and a self-exclusion feature. If you feel your gaming habits are getting out of control, Responsible Gaming page Go and get help.